Shipping + returns

🌸 Customs fees and taxes are included 🌸

Orders placed by 9 AM (GMT+8) will take 1-2 day for processing including courier pick up time during Tuesday-Saturday. During high season and sale periods, delivery might take a little longer.

Then the following shipping time will apply.

Standard shipping

COUNTRY	SPEND	COST	TIME	COURIER
USA & Canada	$0 - $69+ $69+	$7.9 Free	4 - 8 days 4 - 8 days	Local courier
Australia & NZ	$0 - $69+ $69+	$7.9 Free	4 - 8 days 4 - 8 days	Local courier
Japan, Taiwan, China, Hong Kong, South Korea, Singapore	$0 - $69+ $69+	$7.9 Free	4 - 8 days 4 - 8 days	Local courier
United Kingdom, France, Germany, Italy	$0 - $69+ $69+	$7.9 Free	4 - 8 days 4 - 8 days	Local courier
Other EU countries: Denmark, Sweden, Netherlands, etc...	$0 - $69+ $69+	$7.9 Free	4 - 8 days 4 - 8 days	Local courier
United Arab Emirates & Kuwait	$0 - $69+ $69+	$7.9 Free	4 - 8 days 4 - 8 days	DPEX DPEX
Saudi Arabia	NA	NA	NA	NA
Russia	NA	NA	NA	NA
Rest of world	$0 - $69+ $69+	$7.9 Free	4 - 8 days 4 - 8 days	Local courier

 

Express shipping

 

RETURNS

Sale items and items bought using a promo code cannot be refunded or exchanged

Due to hygiene purposes we are unable to accept returns for swimsuits and accessories

You may return full priced items for a refund postmarked within 14 days of the day you received your order. A shipping deadline will be provided to you upon contact with our team.

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it in with the original tags.

We do not offer exchanges at this time. If you need a different size, item, etc. kindly place a new order for the item and return your current full priced item for a refund. 

If you'd like to return an order and all the above conditions are met feel free to contact our customer service:

CLICK HERE TO RETURN

You will then receive all the necessary instructions to prepare and go ahead with your return.

*Please note, all return packages must have a tracking number*

Additional information:

Customers are responsible for return shipping costs. 

Double Standard is not responsible for items not received due to shipping issues while in transit. 

Refunds (if applicable):

Once your return is received and inspected we will send you an email to notify you that we have received your returned item and on the approval or rejection of your refund.

If you are approved, your refund (minus original shipping fees) will be processed and a credit will automatically be applied to your original method of payment.  

Thank you!

 

STOCK AVAILABILITY

Double Standard makes every effort to ensure stock levels are accurate at time of purchase. However, if the item(s) you have ordered is not available, you will be issued a gift certificate or refund for the out of stock item.

 

FAULTS

If you think you have received a faulty or incorrect item, please contact us within 14 days of delivery via our contact page with all faults and digital images of the issues found. We are happy to replace goods in the case of a manufacturing fault.

Double Standard does not accept returns on items damaged by general wear and tear. Double Standard reserve the right to determine a genuine fault in the clothing.

If an item is deemed as having manufacturer damage/fault, you will not incur any additional costs, and will be offered a replacement item or a refund / gift certificate